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McCann Manor Policies
To avoid potential misunderstandings and to be fair to all of our guests (and because State and local laws and regulations—
and our legal advisors—insist on  it), all who wish to stay at McCann Manor must  agree to abide by the following terms,
conditions and policies:

SPECIAL CONDITIONS
No Smoking or Open Flame
    For the comfort and safety of all our guests, McCann Manor is a non–smoking establishment. No smoking or open flame is permitted in
    guest rooms, common areas or anywhere else on the grounds of McCann Manor.
Stairs
    The house that is now home to McCann Manor was built more than 100 years ago on an elevated lot and has an elevated foundation. In
    addition, all guest rooms are on the 2nd floor (more like being on the 3rd floor when including the high foundation). Therefore, all guests
    must be able to climb stairs. If Jeff is available to do so, he will be happy to assist you with your heavy luggage. Otherwise, Ann will be
    happy to assist with lighter pieces of luggage.
Quiet
    The Innkeepers reserve the right to take measures that will ensure the quiet enjoyment by all of our guests of the peaceful, relaxing McCann
    Manor experience. You get that...right?

GENERAL
Check-In
    Check-in is between 3 p.m. and 6 p.m., unless otherwise arranged in advance with the Innkeeper. If you need to request an early or late
    check-in, please let us know when you request reservations or at least 2 weeks prior to your stay. If we are able to honor your request, will be
    happy to accommodate your needs; however, an additional fee may be required. No refunds will be given for late arrivals.
Check-Out
    Check-out is no later than 11 a.m. If you need to request a late check-out, please let us know when you request reservations or at least 2
    weeks prior to your stay. If we are able to honor your request, will be happy to accommodate your needs; however, an additional fee may be
    required. An unscheduled late check-out will be charged a minimum of $50. A late check-out after 1 p.m. will be charged an extra full
    night. No refunds will be given for early departures.
Rates
    Guest room rates range from $145 to $240 per room night, plus applicable taxes, and are based on single or double occupancy. Rates will
    vary depending on the day of the week and whether the stay will be during or close to area special events. Each person in a room
    exceeding the number for which the room rate is quoted must be arranged in advance with the Innkeeper and may incur an extra charge of
    $50 per room per night, plus applicable taxes.
Extended Stays
    Stays of more than 7 consecutive nights, regardless of whether the nights are in the same room, are considered “extended stays.” Special
    rates, and deposit and cancellation rules apply to extended stays. Rates quoted for extended stays may be self-catering rates (without
    breakfast and some other amenities, and with limited housekeeping) and are usually only available October through April.
Minimum Stay
    A 2-night minimum reservation may apply during busy seasons, holidays and special area events.
Guests Per Room
    To comply with State and local health and safety regulations, the number of persons permitted to occupy each
    guest room will be limited. Please ask the Innkeeper for details.
Pets
    We regret that we cannot accommodate any pets.
Children
    For the benefit of all Manor guests, the Innkeepers desire to maintain a quiet, relaxing environment. Also, the Manor contains many
    antiques, family heirlooms and designer fabrics, and all guest rooms are accessible only by stairs. Most importantly, the Manor is not "child-
    proofed" from a safety standpoint. Therefore, we welcome only those children who will be well-behaved and well-supervised and who can
    be expected to feel comfortable within such an environment. Also be aware that there are no childcare facilities or baby gear (such as
    cribs or high chairs) available for guest use. Children under the age of 16 years must remain at all times with the adult guest who brings the
    child to McCann Manor.
Right to Eject
    The Innkeepers reserve the right to eject any guest or guests (including a child or children and their parents) who, in the sole judgment of
    the Innkeepers, are exhibiting disruptive and/or destructive behavior. In such event, the Innkeepers are under no obligation to refund any
    portion of the lodging fees, deposit(s) or taxes thereon.

RESERVATIONS, CONFIRMATIONS & MODIFICATIONS OR CANCELLATIONS
Reservation Guarantee/Confirmation
    Unless otherwise permitted by the Innkeeper, a Confirmed Reservation must be issued by the Innkeeper before a reservation request will
    become finalized. To receive a Confirmed Reservation, notice from the Innkeeper that the requested date(s) is/are available must be given.
    In addition, the Innkeeper must be furnished with full contact information of the party requesting the reservations (and any party wishing to
    guarantee the reservation, if applicable), together with a valid credit card number, its expiration date and cvv number. The credit card will
    not be charged unless indicated in the cancellation/modification policy as stated herein. A reservation request that is not accompanied by
    the required guarantee will hold an un-confirmed reservation for a maximum of 5 business days. If the requisite guarantee is not received
    by the Innkeeper within said 5 business days or other timeframe specified by the Innkeeper, the un-confirmed reservation may be cancelled
    by the Innkeeper without prior notice.

    For reservations of more than 3 nights or for reservations of more than one room for the same time period (“group reservations”), at the
    discretion of the Innkeeper, a guarantee equal to 50% of the expected total charge for the reservation term may be required and will
    become the amount subject to the cancellation/modification policy stated herein.

    All reservation guarantees must be made by a valid Visa, MasterCard or Discover Card.

Reservation Modifications or Cancellations
    Any request for modification or notice of cancellation of Confirmed Reservations of up to 3 nights for one room must be received by the
    Innkeeper by 6:00 p.m., Pacific Standard Time, at least 7 days prior to the scheduled arrival date. Group Reservations or Reservations
    during or near area events may require notice of up to 3 weeks. If such request/notice is not received as specified, a no show fee equal to
    the quoted rate of one night's lodging in the requested room, plus applicable taxes, will be charged to the credit card used to guarantee
    the Confirmed Reservation.  In addition to any other fees and charges provided for herein, a $25 cancellation fee will be charged to the
    credit card used to guarantee the Confirmed Reservations.

    Please ask the Innkeeper for modification/cancellation policies for group reservations.

    As we have no control over weather, family situations, illness, airline delays/cancellations, etc., our cancellation policies apply equally to
    those circumstances. Please consider travel insurance if your plans are uncertain
    .
Charges for Damages
    The credit card used to guarantee any Confirmed Reservation will be used in payment of damages or other fees that may be charged in
    accordance with the McCann Manor Policies. Damage charges apply to damages actually or proximately caused by the guest and/or
    his/her invitees to McCann Manor property or any property for which McCann Manor and/or the Innkeepers may be liable.
Forms of Payment
    Payment, except for guarantee of reservations, may be made by cash, personal check, or with a valid Visa, Discover or MasterCard.

FOOD AND BEVERAGE
Breakfast
    An Extended Continental Breakfast, as defined by the Innkeeper and which will vary with the seasons, for each paying guest is included in
    the price of the room, unless other arrangements have been made with the Innkeeper.
Special Dietary Needs
    If we are notified at least 7 days prior to your stay, we will gladly attempt to accommodate guests with special dietary needs. Please keep
    in mind that McCann Manor is located in a rural area, without ready access to many specialty products that others may take for granted.
    Therefore, in the event we cannot accommodate a guest’s particular dietary restriction(s), cereals, yogurt and whole wheat bread for
    toasting can be made available. A mini-refrigerator is in each guest room for storing a limited number of items that need to remain cold.
    Due to Washington State Health Department regulations there is no access to a kitchen for cooking or heating foods; please plan
    accordingly.

Snacks & Beverages
    Complimentary snacks and beverages that may be offered throughout the Manor are provided for our paying guests only.

    SOME OF OUR MANY AMENITIES
Box Lunches
    Box lunches (purchased separately) must be ordered with 24-hours’ advance notice.
In-Room Massage
    In-room massage services (purchased separately and provided by an independent, third party) are available in the
    Madame de Pompadour Room only, and must be booked at least two weeks before the Reservation check-in date. The
    Innkeeper will be happy to make the appointment for you. Massage services cancelled less than 3 business days prior to
    the booked appointment date may incur a cancellation charge of $50.00 (which will be charged in addition to any other
    cancellation charges that may be imposed pursuant to McMann Manor Policies).
Alcohol
    Although we are not permitted to sell alcohol, you are welcome to bring your own. You may borrow Manor stemware and corkscrews for
    such use while you are a guest at McCann Manor.
Conference Room
    A small conference room may be available for an extra fee with advanced reservations. Please ask the Innkeeper for details.
More Amenities
    Amenities for our guests include private, ensuite bath with shower, free wireless internet access, flat screen color TV with DVD player, mini-
    refrigerator, coffeemaker/tea, air conditioning (summer months only), luxury cotton towels, and high thread count cotton sheets.

    Bicycles. His and Hers bicycles are available, gratis, to our guests on a limited, first-come, first served basis.  We recommend helmets and
    will ask you to sign a release (that's just good common sense, right?). See more McCann Manor amenities.

GIFT CERTIFICATES
    What popular gifts these are. If you have a loved one you think would enjoy a pampered getaway, give us a call and we'll customize just
    the right gift certificate. We will send that special someone the gift certificate with all the details and will even include a special message
    from you. If you’d rather, we will be happy to send the gift certificate to you, allowing you the opportunity to present the gift certificate in
    person.
Please be aware that, in addition to other policies stated herein, the following applies to the use of McCann Manor Gift Certificates and will be
printed on the back of each certificate
:
Gift Certificates validly issued by the Innkeeper may be redeemed at McCann Manor only for accommodations.
Accommodations require advance Confirmed Reservations for which a reservation guarantee using a valid credit card is required pursuant
to the terms stated above with respect to Reservations, Confirmations & Cancellations, regardless of whether a Gift Certificate will be used
for payment of lodging. Pursuant to Washington State statute, taxes (currently at the rate of 9.9%) will not be charged at the time of
purchasing the Gift Certificate, but will become payable at the time of redemption. In any event, the credit card used to guarantee the
reservations is subject to being charged for taxes and for damages as set forth above.
Unused Gift Certificates will be gladly redeemable for a subsequent and separate visit to McCann Manor, and will retain the same value as
stated on the Gift Certificate at the time of original purchase. Some policies with respect to Gift Certificates are subordinate and subject to
applicable Washington State regulations.
McCann Manor Gift Certificates have no cash value, are not redeemable for cash, and must be presented upon arrival. Failure to present
the Gift Certificate upon arrival will obligate the guest for the full cost of the reservation.

SUBJECT TO CHANGE
    Rates, fees and policies are subject to change. Such changes will be recorded on this website.

PRIVACY NOTICE
    We value your Privacy!  We will not give, loan, rent or sell your personally identifiable information to anyone, unless required by law. Read
    more about our Privacy Policy or ask the Innkeeper for a copy.

(Updated 05/07/2010)
McCann Manor Policies
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